Find the perfect flight and buy a ticket in less than 2 minutes

What is airBaltic?
airBaltic is a hybrid airline taking the best practices both from traditional network airlines and low cost carriers. It is a flag carrier of Latvia and one of the prominent airlines of the Baltics and Northern Europe area.

Challenge
Complete client-side rewrite and improvements in user flow and user interface.
Solution
Clean user interface with immediate overview of the cheapest flights for a given day/month.
Airline reservation system
Solution
Upheave was given the opportunity to take over the complete client-side rewrite of the next iteration of airBaltic online booking system.
This was a major undertaking and in the span of a year and a half we have finished the first phase of migrating from the old architecture to a brand new system built with state of the art tools.


One of our biggest goals was shortening the time it takes for the user to complete the finding and buying process.
We've accomplished this with careful consideration of both the user behavior and specific technical decisions that made an impact in getting the correct information in front of the user as soon as possible.
The result is a much cleaner user interface with an immediate overview of the cheapest flights for a given day/month.
Travel date and flight selection have been drastically simplified with additional ease of changing any part of the travel itinerary (number of passengers, destinations, adding vouchers etc.).
Large emphasis was put on mobile user experience as well and there is practically no difference in features between the more generous 'Desktop' experience.

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